Frequently asked questions

What is Lifekee?

Lifekee is the best way to connect with the world. It’s a dynamic mobile app to manage your contacts in the most effective way.

What is the difference between Lifekee and My Lifekee?

“Lifekee” is the app that you will use to connect with the world and manage your contacts. “My Lifekee” is the universal ID that you choose to connect, share information and communicate with the world. With your Lifekee you will be able to control and share your information, order services, communicate with others and keep your personal information always updated for your family, friends and colleagues.

How much does Lifekee cost?

It’s free for end users! As a user you will enjoy all the benefits that Lifekee provides for free. If you are a business, enterprise or organization, please contact us to learn about the benefits for businesses and pricing information.

How can I use Lifekee?

Just download the app from Google Play and follow the registration instructions.

Is Lifekee secure?

Yes, it is! Lifekee was designed with the objective of safeguarding your personal information. Lifekee takes this very seriously and, as a consequence, uses advanced encryption protocols. Your personal information will be encrypted in transit and at rest. You as a user, are the only one that controls what information is shared and with whom.

Will Lifekee share or sell my personal information?

Not a chance! Lifekee will not share your personal information without your prior authorization. Remember, you control what information you share and with whom. For more information, please visit Lifekee’s Privacy Policy and Terms and Conditions.

Is the Lifekee that I selected mine forever?

Yes! Once we approve your Lifekee, it will be yours forever. If you have the need to change it in the future, please contact us and we’ll try to accommodate your request. Your Lifekee cannot be a brand name or a company name. We encourage you to select a Lifekee that represents you well, so your contacts can recognize you and so it’s easy to share (i.e.: david34, adrianm).

How do I find people to connect to in Lifekee?

  1. Press “+” button on the top right of the contact screen and type the name of the user that you want to connect to.
  2. Find the person on the screen and select the “+” button.

How do I add information to my profile?

  • Select the pencil on the top right section of the profile to edit your Name, Lifekee or Country.
  • To change any other field, hold and press the field where you want to edit information (phone, email, address and social networks).
  • Press the “+” to add additional phones, emails, addresses or social networks.

Will Lifekee sync with my native address book?

No. Lifekee will become your new address book. Lifekee will import the contacts from your native address book, but will not sync with it. You won’t need to use your old address book anymore.

What are circles?

A circle defines a group of contacts with whom you share similar information fields. Each circle must have at least 1 field shared.

How do I select information fields to share with other users?

Just assign that user to a circle. The user will see in your contact profile all the fields that you’ve decided to share with all members of that circle.

Are the fields that I share with a user the same fields that I will receive from that user?

No, each user decides which fields to share with others.

I lost my phone! How do I get my contacts?

Great news! You just need to download Lifekee to your new phone and your contacts will be there.

How do I communicate with my Lifekee contacts?

  • From the contacts screen select the user that you want to communicate with
  • From the user’s profile, select the icon that defines the action to perform with that user.

Can I communicate with non Lifekee users?

Yes! You can contact them via phone, e-mail, and SMS if you have their contact information. However, if you invite them to Lifekee and connect with them, you will always have their updated information.

Will Lifekee fix my duplicates?

Lifekee will fix only exact duplicates automatically.

Additional questions?

Please contact us via our website: help@lifekee.com

Privacy

Lifekee LLC (d/b/a "Lifekee") is firmly committed to securing the personal information that users ("you" or "You" or “user”) share with Lifekee in connection with the use of our mobile application “Application” and/or by accessing its website ("Website"). We continually strive to find innovative ways to protect our users' privacy. Indeed, our services themselves are designed to enhance our users' control over their personal information.

This Privacy Policy outlines our practices with respect to the information we may collect from you when you use the Service, the manners in which we may use such information and the choices that available for you. The purpose of this Privacy Policy is to provide you notice about the information we may collect, use, share, store and transfer in connection with your usage of the Application, any software we provide or use in connection with our services and your interaction with our corporate website (collectively, "Services"). This Privacy Policy is incorporated into and is subject to our Terms and Conditions.

This Privacy Policy is only applicable to our Services. This Privacy Policy does not apply to any websites or applications that are owned or operated by third-parties ("Third-Party Websites/Applications"), which may have data collection, use, share, transfer and storage practices and policies that differ materially from this Privacy Policy and our Terms and Conditions.

Because of the changing nature of privacy laws, user needs, and our business, we may modify this Privacy Policy from time to time. Consequently, since we want to help you clearly understand our Privacy Policy and any pertinent revisions, we encourage you to review our Privacy Policy periodically to become aware of any changes that may have occurred. You can determine when this Privacy Policy was last revised by referring to the date from which it was "Effective" as set forth above.

By accessing, downloading or using our Service, you expressly consent to the terms of this Privacy Policy, and to the collection, use and disclosure of your information, including personal information (as specified below), in accordance with the terms of the Privacy Policy. If you disagree to any term provided herein, you may not install or use the Service.

In addition to this policy, please also review our Terms of Use, into which this Privacy Policy in incorporated by reference, along with such other policies of which you may be notified of by us from time to time.

Types of Information We Collect and Receive.

We collect certain information which is personally identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual, or may be of a private nature (“Personal Information”). In addition, we treat information which is specifically connected or linked to any Personal Information as Personal Information.

The Personal Information we collect includes the following:

  • When you decide to register with our Service, or when you decide to access or use our Service, you will be requested to provide your full name and your phone number.
  • To complete registration, we may contact you with the number your provided us (via inbound call or SMS) in order to authenticate your identity and prevent fraud.
  • You may also provide information related to your user profile on our Service, including, but not limited to, email address, your age, gender, photo, physical address, any social network, Approved Platform or third party identifiers (e.g. Facebook) and status.
  • If you decided to provide us your social network or Approved Platform identifier (e.g. Facebook, Google+, LinkedIn, etc.), you hereby warrant that the Company may retrieve and use information accessible or stored in such service related to your profile or your contacts (e.g. photos, emails, birthdays, contacts list, or information your friends have made available to you) to integrate and synchronize such information with your information and your contacts' information, to enhance and update your information and your contacts' information. We will retrieve such information in accordance with the security restrictions and applicable permissions of the respected Approved Platform. We do not store or process password or security related information.
  • You may also provide information related to your contacts on your device phonebook directory for synchronization and to allow us to recommend you people you may know within our community.
  • Your approximate geolocation (via your GPS, Wi-Fi or cellular technology in your device). We will use approximate geolocation services to verify physical addresses included in your personal profile.
  • Internet protocol (IP) address, unique mobile identifiers.
  • We will contact you via e-mail, SMS or Phone to validate and verify the personal information fields submitted in your personal profile.
  • Any user content you provide through the Application or Website, including, any personal notes regarding your contacts ("User Content").
  • Any communications between you and our company, including any correspondences that are related to administrative matters or technical matters. For instance, any emails you send us with any technical questions.

Non-personal Information that we collect:

We collect certain information pertaining to a user, which may be made available or gathered via the user's use of the Service (“Non-personal Information”). We are not aware of the identity of the user from which the Non-personal Information was collected. Non-personal Information which is being collected consists of technical information transmitted by your device and aggregated usage information, and contains certain software and hardware information about your device, the referring page that linked you to our Service, including the type of browser and operating system your device uses, operator, language preference, access time, and the domain name of the website from which you linked or registered to the Service.

Contact List. You may register WITHOUT giving access to any of your existing contacts or you may choose to allow us to access your existing contacts through your address book or contact list on your mobile phone.

Analytics information. We may use third-party analytics tools to help us measure traffic and usage trends for the Services. These tools collect information sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving the Services. We collect, aggregate and use this analytics information with analytics information from our other users so that it cannot reasonably be used to identify any particular individual.

Cookies and similar technologies. When you use our Website or Application, we may use cookies and similar technologies, like pixels and web beacons to collect information about how you use Lifekee and provide features to you.

What is a "cookie"?

When you use our Service we may assign your device with a log file or a cookie (session or persistent). A "cookie" is a small piece of information that a website assign to your computer’s hard drive while you are viewing a web site. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and the Service quicker and easier. You may remove our cookies by following the instructions of your browser preferences; however, if you choose to disable cookies, some features of our Service may not operate properly and your online experience may be limited.

Log file information. Log file information is automatically reported by your browser each time you make a request to access (i.e., visit) a webpage or application. It can also be provided when the content of the webpage or application is downloaded to your browser or device. When you use our Services, our servers automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to you which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.

Device identifiers. When you use a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers." Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by Lifekee.

How do we use the information we collect?

  • To respond to your inquiries, support request, feedbacks or questions, and update you with information pertaining to your request, and respond to claims that any content available through the Service violates the rights of third-parties;
  • To communicate with you (via email, mobile device, etc.) about goods and services that may interest you or with information about your use of the Application and Website, and to authenticate your identity;
  • To resolve disputes and enforce our policies, including investigation of potential violations thereof, or in accordance with any applicable law or regulation, or for the purpose of law enforcement;
  • To perform research, technical diagnostics, analytics or statistical purposes;
  • To provide you with the most relevant additional services and offers.
  • To detect, prevent, or otherwise address fraud, security or technical issues.
  • To improve and maintain our Application and Website and develop and test new products and features;
  • To help you efficiently access your information after you sign into the Application;
  • To diagnose or fix technology problems; and
  • To administer surveys, sweepstakes, promotions or contests.

Sharing your Information.

We will not rent, sell or transfer your information to third parties outside Lifekee without your consent, but we may share certain information we collect or receive with third parties to provide products and services you have requested, when we have your consent, or as described in this Privacy Policy. We will not use the information that we collect while you are using the Services, nor will we authorize third parties to use such information, to mail or e-mail promotional offers unless you have specifically informed us that you would like to receive such promotional offers.

Parties with whom we may share your information.

We may share your information, as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms. Our Services also include links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. In addition, you may utilize Lifekee’s “single sign-on” function to access third-party websites or applications. When you access another website or purchase products or services from a third party website or application, including by utilizing Lifekee’s single sign-on, we may share your Personal Information with such third party; use of this information or any other information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

Non-Personal Information, aggregated information or Personal Information in non-human readable form (de-identified) may be shared with third parties (including ad networks, advertising companies and service providers) in any of the above circumstances, as well as for the purpose of developing or delivering tailored or targeted advertising (whether via our Service, or websites or applications of third parties), or for the purpose of improving our Service, conducting business analysis or other business purposes. This information may be combined with information we collect from other sources, to the extent that the information remains Non-Personal Information.

We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. We may share Information, including Personal Information, with our parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively "affiliated companies"). We may share Information, including Personal Information, in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale).

In the event of the above, our affiliated companies or acquiring company will assume the rights and obligations as described in this Privacy Policy. Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties via our Service (whether our website or application; e.g. by clicking on a link to any other website or location or by providing information via API) or via other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. We prompt you to review the privacy policies of those sites before providing your Personal Information to them.

How we store your information.

Your information collected through the Service may be stored and processed in the United States or any other country in which Lifekee or its Service Providers maintain facilities. Lifekee or its Service Providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. You understand that through your continued use of the Services, you may be transferring your information to the United States and if so, you consent to that transfer. Additionally, you understand that any information you provide to us may be processed in countries (including the United States) where laws regarding processing personal information may be less stringent than in your country. By registering for and using the Application, you consent to the transfer of information to the U.S. or to any other country in which Lifekee or its Service Providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

We follow generally accepted industry standards to protect against the unauthorized access to, retention of, and disclosure of data. This includes undertaking necessary physical, electronic, and management activities required to protect data integrity, access, and use. Any data that is stored on our servers is treated as confidential information. Please keep in mind, however, that despite these reasonable efforts to protect data on our servers, no method of transmission over the Internet is guaranteed to be secure. Therefore, while we strive to protect your data at all times, we cannot guarantee its absolute security and shall not be liable for any breach of security by an outside party. You are responsible for maintaining the secrecy of your password and account information, and for controlling access to emails between you and Lifekee, at all times. We are not responsible for the functionality, privacy, or security measures of any third parties.

For how long do we retain the information we collect?

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion. We value your privacy and control over your Personal Information, and therefore you may, at any time, change, update or remove your Personal Information. To remove or change your profile information you must change it by your user settings. Please note that unless you instruct us otherwise, we retain the information we collect (including your Personal Information) for as long as needed to provide the Service and to comply with our legal obligations, resolve disputes and enforce our agreements, which may extend to times after which you have terminated your Lifekee account.

Children's Information

Our Service is not intended for minors under the age of 13, and we will not knowingly collect personal information from children. If we become aware that a user is under the age of 13, we will remove their information from our files. We reserve the right to request proof of age at any stage so that we can verify that children are not using the Service. However, we are under no obligation to verify the age of any user. If you believe your child has provided us with personal information and/or is using our Application, and you would like to have their information removed from our servers, please contact us at help@lifekee.com

Your Choices Regarding E-mail Communications

We may send periodic promotional or informational emails to you. You may opt out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any services you have requested or received from us.

Questions about this policy

If you have questions or concerns regarding this statement, you should contact us through email or by mail. You can address your general questions and comments by e-mail to help@lifekee.com

Terms

Introduction

Lifekee LLC Corporation (d/b/a "Lifekee") offers you ("you" or "your") services that allow you to manage and exchange contact information through Lifekee’s website ("Site") and licensed software application for mobile devices or other portable devices ("Application") available through an application store. The Site, the Application, any software we provide or use in connection with our services and your interaction with the various Lifekee services offered to you may be collectively referred to in these terms as the "Services."Our Application is licensed, not sold, to you for use only under the terms of this license, unless a product or service is accompanied by a separate license agreement executed by both you and Lifekee, in which case the terms of that separate license agreement will govern. We reserve all rights not expressly granted to you.

This license is a binding legal agreement between Lifekee and you and explains your rights and obligations as a user of the Services ("License"). By using the Services you acknowledge and agree to the terms of this License and the Privacy Policy, which is hereby incorporated by reference. If you do not agree with any of these terms, you may not use the Services. If you do not agree with this Agreement, do not access, view, download or otherwise use any Site, content, information or Services. By downloading the Application or by using any Service, you acknowledge that you have read and understood the terms and conditions of this Agreement and that you agree to be bound by all of its provisions. Please note that the Terms and Conditions and the Privacy Policy are also collectively referred to as "Agreement" or "Terms and Conditions."

This License is a limited, non-exclusive, non-transferable, non-sublicensable license to use the Application on any mobile device or personal computer that you own or control. You may not rent, lease, lend, sell, redistribute or sublicense the Application. You may not copy (except as expressly permitted by this License), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Application, any updates, or any part thereof (unless the foregoing restriction is prohibited by applicable law, or permitted by the licensing terms governing the use of open sourced components of the Application, if any). In addition, any commercial copying or distribution, publication or exploitation of the Site, or any content, software, code, data or materials on or from the Site, are strictly prohibited unless you have received express prior written permission from us or the applicable rights holder. Any attempt to do so is a violation of our rights. If you breach these restrictions, you may be subject to prosecution and damages. The terms of the License will govern any upgrades provided by us that replace and/or supplement our Service, unless such upgrade is accompanied by a separate license in which case the terms of that license will govern.

We are entitled, without any liability, to refuse, restrict, limit, suspend and/or interfere or interrupt the Service or any part thereof, without any notice to you for the repair, improvement, and/or upgrade of the Service or for any of the reasons for termination as mentioned below.

Consent

How Lifekee receives, collects and uses information about you from your use of the Service in general, including personally identifiable information, is more fully described in our Privacy Policy. By using the Application, you understand and agree that we may collect and use technical data and related information, including but not limited to technical information about your mobile device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to the Application. We may use this information to improve our Service.

Eligibility

  1. To be eligible to use the Services, you must meet the following criteria and represent and warrant that you: (1) are the "Minimum Age" (defined below) or older; (2) are not currently restricted from the Services, or not otherwise prohibited from having a Lifekee account, (3) are not a competitor of Lifekee or are not using the Services for reasons that are in competition with Lifekee; (4) will only maintain one Lifekee account at any given time; (5) will use your real name and only provide accurate information to Lifekee; (6) have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party; (7) will not violate any rights of Lifekee or third parties, including intellectual property rights such as copyright or trademark rights; and (8) agree to provide at your cost all equipment, software, mobile access, and internet access necessary to use the Services.
  2. "Minimum Age" means (a) 18 years old for the People's Republic of China, (b) 16 years old for the Netherlands, and (c) 13 years old for all other countries. However, if applicable law requires that you must be older than such ages in order for Lifekee to lawfully provide the Services to you (including the collection, storage and use of your information in accordance with our Privacy Policy) then the Minimum Age would be such older age. The Services are not designed nor intended for use by children or anyone else under the age of 13.

User Submissions

  1. The Services allows users to submit, modify, update and delete their dynamic Lifekee contact information (collectively, the "User Submissions"), submit contact information for others, as well as obtain contact information from other Lifekee users. These User Submissions may be hosted, shared, and/or published as part of the Service, and may be visible to other users of the Service who you agreed to connect to through the Lifekee Services. You acknowledge and agree that your User Submissions may be viewed by other users with whom you have shared such data. You retain your ownership rights in your User Submissions. You understand that Lifekee does not guarantee any confidentiality with respect to any User Submissions. You shall be solely responsible for your own User Submissions and the consequences of sharing them. User Submissions do not necessarily represent the views or opinions of Lifekee, and Lifekee makes no guarantees as to the validity, accuracy or legal status of any User Submission. In connection with your User Submissions, you affirm, represent, and/or warrant that: (i) you own or have the necessary licenses, rights, consents, and permissions to use and authorize Lifekee to use all patent, trademark, trade secret, copyright or other proprietary rights in and to your User Submissions in the manner contemplated by the Service and this License; and (ii) you have the written consent, release, and/or permission of each identifiable individual person referenced in your User Submission to use their name and likeness in your User Submission. You hereby grant every user of the Service with whom you are connected a non-exclusive license to access your User Submissions through the Service. You further agree that you will not violate any of the restrictions listed in Prohibited Uses set forth in Eligibility Section. Lifekee does not endorse any User Submissions or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with User Submissions.
  2. Pursuant to this license, and in accordance with your settings, Lifekee may grant other members of Lifekee access to your content and information. You choose which members of the Lifekee community with whom to share your contact information.
  3. In the course of using the Service, you may encounter content that may be deemed offensive, indecent, or objectionable. Nevertheless, you agree to use our Service at your sole risk and we shall not have any liability to you for content that may be found to be offensive, indecent, or objectionable. You agree not to exploit the Service in any unauthorized way whatsoever, including but not limited to, trespassing or burdening network capacity.
  4. Any content or information you submit to us is at your own risk of loss. By providing content or information to us, you represent and warrant that you are entitled to submit it and that it is not confidential and not in violation of any law, contractual restrictions or other third party rights (including any intellectual property rights).
  5. It is your responsibility to keep your Lifekee contact profile information accurate and updated.
  6. We make no representation that our Service is available for use in any particular location. To the extent you choose to access our Service, you do so at your own initiative and are responsible for compliance with all applicable laws. We reserve the right to change, suspend, remove, or disable access to our Service at any time without notice. In no event will we be liable for the removal of or disabling of access to our Service. We may also impose limits on the use of or access to our Service without notice or liability.
  7. Lifekee may automatically check your version of the Application. Lifekee has no obligation to make available any updates. However, Lifekee may (a) require you to download and install updates; or (b) automatically download and install updates to your device.
  8. Lifekee does not consider proposals or ideas, including without limitation ideas for new products, technologies, promotions, product names, product feedback and product improvements ("Feedback") to be confidential information. If you send any Feedback to Lifekee through the Site, social networks or otherwise, you acknowledge and agree that Lifekee shall not be under any obligation of confidentiality with respect to the Feedback and nothing in this License limits or restricts Lifekee's right to independently use, develop, evaluate, or market products, whether incorporating the Feedback or otherwise.
  9. You may link to the Site from another website owned by you, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement by Lifekee where none exists. You may not frame the Site on any other website. Lifekee may revoke the permission to link to the Site at any time at its sole discretion

Limitation on use

The Service may only be used with platforms and by owners of profiles on social networks or platforms approved by the Company (“Approved Platforms”). You hereby warrant that you have all necessary and sufficient right to share such information with the Service and other users of its community.

You hereby warrant that you will not:

  • Impersonate any person or entity or otherwise misrepresents affiliation, connection or association with any person or entity, or use any fraudulent, misleading or inaccurate contact information;
  • Make any copies of, modify, adapt, disassemble, translate, decompile, distribute or otherwise transfer, rent, lease, loan, resell, sublicense or reverse engineer our Service or any part thereof;
  • Remove, circumvent, disable, damage or otherwise interfere with any features of the Service, or attempt to gain unauthorized access to any portion of the Service through any means, or interfere with, corrupt, or disrupt the operation or performance of the Service or the ability of any other person to use the Service, including, without limitation, transmitting Content that contain any viruses, worms, Trojan horses, or other destructive items or harmful codes, or placing excessive load on the servers, or attempting to degrade the performance of the servers in any way;
  • Violate other users’ or third parties’ rights to privacy, publicity and other rights, or harvest, scrap, data aggregate, data mine, screen scrap, index or collect data and information about other Users or third parties without their consent, whether manually, or automatically with the use of any means, including without limitation Bots, Crawlers, Spiders, Robots, Sifters and Load Testers, without the express written consent of the Company, or engage in testing, pen-testing, sniffing or monitoring of the Service, its systems, software or hardware in any way;
  • Use the Service in connection with any advertisements, solicitations, chain letters, pyramid schemes, spamming or any other commercial communication;
  • Use the Service in connection with material which a reasonable person could deem to be: stalking, offensive, inaccurate, incomplete, abusive, obscene, objectionable, defamatory, libelous, fraudulent or deceptive, indecent, pornographic, profane, threatening, advocating harassment or intimidation, distressing, vulgar, hateful, malicious, harmful for minors, racially or ethnically offensive, advocating racism, bigotry, hatred or physical harm of any kind against any group or individual, or disparaging the religious, political, or legal agenda of any person or entity;
  • Use the Service in connection with material which promotes illegal activities, or the violation of any local, state, national, or international law or regulation, including, without limitation, laws governing intellectual property and other proprietary rights (including, but not limited to, patents, trademarks, trade secrets, copyrights, or any confidential, proprietary or trade secret information of any third party), information protection and privacy, including, but not limited to, content which disseminates another person’s personal information without his or her permission.

Communications with other Users

You are solely responsible for all of your communications and interactions with other users and with other persons with whom you communicate or interact as a result of your use of the Services. You understand that the Company does not make any attempt to verify the statements of users of the Services or to review or vet any advertisers or promotions offered by third parties. The Company makes no representations or warranties as to the conduct of users of the Services or their compatibility with any current or future users of the Services. You agree to take reasonable precautions in all communications and interactions with other users of the Services and with other persons with whom you communicate or interact as a result of your use of the Services, particularly if you decide to meet offline or in person and give or receive advertised services or participate in third party promotions. The Company explicitly disclaims all liability for any act or omission of any users or third parties.

Proprietary rights

The Company retains all rights, titles and ownerships in and of the Service or any part thereof, including without limitation, the design and layout of the Service, all contents of the Service, copyrights, patents, trademarks, service marks and logos, database, registered or not (the “Materials”), except as expressly excluded in this Agreement. You may not use, sell, copy, modify, distribute, redistribute, license, publicly perform or display, publish, edit, create derivative works from, or otherwise make unauthorized use of the Materials, without the Company's prior explicit written consent. You are granted only a limited and revocable right to use the Service, subject to the terms of this Agreement, and for personal use only, and under no circumstances are you acquired any right, interest or title to any part of the Materials.

Privacy Policy

To demonstrate our commitment to your privacy, we designed our Privacy Policy to make important disclosures about our practices concerning how we collect, use and share your information. We encourage you to read the Privacy Policy before accessing or using our Service.

Limitation on warranties

You expressly acknowledge and agree that use of the service, including the site and application are at your sole risk and that the entire risk as to satisfactory quality, performance, accuracy and effort is with you. To the maximum extent permitted by applicable law, our service is provided "as is" and "as available", with all faults and without warranty of any kind, and we hereby disclaim all warranties and conditions with respect to the service, either express, implied or statutory, including, but not limited to, the implied warranties and/or conditions of merchantability, of satisfactory quality, of fitness for a particular purpose, of accuracy, of quiet enjoyment, and non-infringement of third party rights. We do not warrant against interference with your enjoyment of the service or that the service will be uninterrupted or error-free, or that defects in the service will be corrected. No oral or written information or advice given by us shall create a warranty. Should the service cause any defects, you assume the entire cost of all necessary servicing, repair or correction.

Indemnification

You agree to indemnify, defend, and hold the Company (and its affiliated companies, contractors, employees, agents, and suppliers and partners) harmless from any and all claims, suits, actions, liabilities, losses, costs, damages (compensatory, direct, incidental, consequential or otherwise), expenses, and any other liabilities of any kind, including without limitation attorneys’ fees, arising out of or related in any manner to your use or misuse of the Service, including without limitation your access to or use of the Service, any breach or alleged violation of the rights of any other person or entity by you, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right and any breach or alleged violation of this Agreement.

If you are a California resident, you waive California Civil Code Section 1542, which provides: A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.

If you are not a California resident, you waive your rights under any statute similar to Section 1542 that governs your rights in the jurisdiction of your residence.

Limitation on liability

You hereby expressly agree, that to the fullest extent not prohibited by the applicable law, neither the Company nor any other party involved in creating, producing or delivering the Services will be liable, in any event (whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not the Company has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose), for:

  • a. Any direct, indirect, special, incidental, consequential or exemplary damages, under any theory of liability, including but not limited to contract, tort (including negligence), damages for loss of data, profits and goodwill, arising out of the use, misuse or inability to use the Service, or by any form of malware, whether or not the Company was or should have been aware or advised of the possibility of such damages;
  • b. Any information stored, processed or transmitted via the Service, including User Submissions;
  • c. The validity, correctness or accurateness of any content disseminated, provided or otherwise delivered in connection with your use of the Service.

You hereby acknowledge and warrant that your use of any information obtained in connection with your use of the Service is at your sole discretion and risk. Your sole and exclusive remedy with respect to any problems or dissatisfaction with the Service it to uninstall and cease your use of the Service. Please be advised that despite its great efforts, the Company cannot guarantee that its Service will not be abused; we urge you to be cautious whenever you are asked to provide personal or sensitive information with strangers.

Third Party Services

This Agreement applies only to your use of the Service. The Company has not reviewed, has no control over, nor does it endorse, screen, promote or otherwise assume any responsibility for the content of third party websites or applications or offline services of third parties accessible through the Services ("Third Party Services"), or the information, advertisements, services, practices or other material contained on, or accessible through Third Party Services, including without limitation third party websites to which hyperlinks are contained in the Service.

By using the Service you hereby agree that the Company shall not be responsible for any damage, claim or liability in connection with your use of any third party sites, including without limitation third party sites to which you have arrived via the Service. Accordingly, we strongly encourage you to become familiar with the terms of use, privacy policies and practices of any such Third Party Services. The use of Third Party Services is at your sole risk.

Lifekee Fees and Taxes

In connection with certain Services, the Company may charge certain fees (“Fees”). Fees for any products or services will be shown in policies or terms provided to you before you use such products or services. You agree to pay all applicable Fees or charges based on the Fee and billing terms then in effect. Charges shall be made to your credit card, PayPal or other payment method designated at the time you make a purchase or register for a service. If you do not pay on time or if the Company cannot charge a credit card, PayPal or other payment method for any reason, we reserve all rights permissible under law to recover payment and all costs and expenses incurred, including attorneys’ fees, in our pursuit of payment. You explicitly agree that all communication in relation to Fees due will be made by electronic mail or by phone. Such communication may be made by the Company or anyone on its behalf, including but not limited to a third party collection agent. If you cancel your account at any time, you will not receive any refund. If you have a balance due on any account, you agree that the Company may charge such unpaid Fees to your credit card or otherwise bill you for such unpaid Fees. All sales on the Site and Appliation are final and non-refundable.

Governing law

Most disputes can be resolved without resort to litigation. You can reach our support department at help@lifekee.com. The parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with the Lifekee support department, and good faith negotiations shall be a condition to either party initiating a lawsuit. These terms and the relationship between you and the Company shall be governed in all respects by the laws of the State of Florida, without regard to its conflict of law provisions. You agree that any claim or dispute you may have against the Company must be resolved by a court located in Miami-Dade County, Florida, or a United States District Court located in Miami-Dade County, Florida, except as otherwise agreed by the parties. You agree to submit to the personal jurisdiction of the courts located within Miami-Dade County, Florida or the United States District Court located in Miami-Dade County, Florida, for the purpose of litigating all such claims or disputes. You hereby waive any and all jurisdictional and venue defenses otherwise available.

YOU ACKNOWLEDGE AND AGREE THAT ANY CONTROVERSY THAT MAY ARISE UNDER THESE TERMS AND THE RELATIONSHIP BETWEEN YOU AND THE COMPANY IS LIKELY TO INVOLVE COMPLICATED AND DIFFICULT ISSUES AND, THEREFORE, YOU IRREVOCABLY AND UNCONDITIONALLY WAIVE ANY RIGHT YOU MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LEGAL ACTION ARISING OUT OF OR RELATING TO THIS THESE TERMS AND THE RELATIONSHIP BETWEEN YOU AND THE COMPANY. YOU CERTIFY AND ACKNOWLEDGE THAT (A) NO REPRESENTATIVE OF THE COMPANY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT THE COMPANY WOULD NOT SEEK TO ENFORCE THE FOREGOING WAIVER IN THE EVENT OF A LEGAL ACTION, (B) YOU HAVE CONSIDERED THE IMPLICATIONS OF THIS WAIVER, AND (C) YOU MAKE THIS WAIVER VOLUNTARILY.

Notice and Takedown

If you believe that anyone is abusing, or attempting to abuse the Service, or breaching any of the terms in this Agreement or in the Privacy Policy, please report this to us at: help@lifekee.com .

The Company does not allow using the Service or any of its features for intellectual property infringement. If you encounter what you believe to be a violation of your intellectual property rights in the Service, please notify us via e-mail to: help@lifekee.com

Such notice (“Takedown Notice”) must include your full name, contact details (address and phone number), a reasonably detailed description of the alleged infringement and adequate evidence of your right in the relevant IP (for example, trademark registrar certificate or a signed affidavit). Once an adequate Takedown Notice is sent, the Company will either remove the alleged infringement or put you in touch with the person responsible for it.

If you receive notification from the Company stating that a Takedown Notice was received regarding content or activity for which you are responsible, you may contest the Takedown Notice within seven days, in which case only your contact details will be given to the Notice's sender. If you infringe third parties' IP your access to the Service may be restricted or blocked at the Company's sole discretion.

Assignment of rights, severability and waiver

The Company may assign its rights according to this Agreement to any third party at its sole discretion. You may not assign or delegate your rights according to this Agreement, without the Company's prior written consent. If any part of this Agreement is deemed void, unlawful, or for any reason unenforceable or invalid, then that part shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions of the Agreement.

Failure to assert, at any time, any right, or require performance in regard to this Agreement by or on behalf of the Company shall not constitute concession, yield, waiver or relinquishment of any sort, and shall not limit the Company's rights with respect to such breach or any subsequent breaches. A waiver of any breach of any provision of this Agreement shall not be construed as a continuing waiver of other breaches of the same or other provisions of this Agreement.

Entire agreement

The terms of this Agreement and Privacy Policy and any supplemental or incorporated documents or policies constitute the entire agreement between the parties with respect to the subject matter hereof and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. This Agreement is between you and the Company only, and not with any other party.

Termination

The Company reserves the right (but has no obligation), at its sole discretion and without prior notice to:

  • a. Terminate your account or your access to the Service, with or without prior notice and at any time for any reason.
  • b. Monitor or review any content submitted by you in connection with the Service, reject any content submitted or remove any content from the Service, or refuse your requests in connection with the Service.

You may terminate your account at our Service at any time by uninstalling the Service and ceasing to use the Service. The following provisions shall survive termination: Limitation on use, Proprietary rights, Privacy Policy, Limitation on warranties, Indemnification, Limitation on liability, Termination, Governing law, and Assignment of rights, severability and waiver.

Amendments to the Agreement

The Company reserves the right, at its sole discretion, to periodically amend or revise the terms of this Agreement; material changes will be effective immediately upon the publication of the amended Agreement. Your continued use of the Service, following the amendment of the Agreement, constitutes your acknowledgement and consent of such amendments to the Agreement. The last revision will be reflected in the "Last modified on" heading above.

Additional Terms for Users in Boliva:

  • The information entered or updated by the user will be replicated for all contacts or companies with whom the user has shared this information. The Application may only share the information authorized by the client in order to comply with Art.176 of the Regulation to the Telecommunications Law as of November 2016.
  • The user can decide what information to share with other users or companies. The user can group his/her contacts in "circles" to which he/she can apply rules of information visualization. The use of this information is in conformity with the established in Art. 176 of the Regulation to the Law of Telecommunications to the date of November of the year 2016.
  • Telephone communications, text messages, emails and any other generated through the Application or Site will be charged to the users by the service providers at the rates established by each of them with the users.